How does this work?

You might be surprised to learn that the work we CSATs do with clients is all done virtually. 

But don’t you need to see the behaviour in-person?

No. Absolutely not. How would we? Home alone issues happen when dogs are…home alone. 

Picture this: your trainer comes to your home, you give them a quick tour, you both sit down to have a conversation about your dog’s isolation distress, and your trainer says “let’s see what happens when we leave” and you walk out the door together. ….. you’d have to peer in the windows or watch the dog on the camera from your doorstep … but what benefit does that have? Your dog will likely act a little different with a trainer present and the absence will not give an accurate read.Now picture this: you meet your trainer via web-conferencing software, you give a quick tour of the home so that they can jot down a floor plan, you have a conversation about your dog’s isolation distress, and your trainer says “let’s see what happens when you leave” and you set up your computer/tablet/webcam for the trainer to watch your dog, and you walk out the door with your cell phone in hand. For the next 30 seconds, your trainer observes your dog exhibiting the behaviour you’re concerned about and texts you to come back in because she’s seen enough. The absence was very organic and the read is accurate. Your trainer can now provide you with a step-by-step plan, coach you through it LIVE right there, and work out any kinks.

Why pay more to have someone come to your home so that they can see….less? 

You don’t need an in-home assessment for a behaviour challenge that happens when you’re not home

In-home training doesn’t have a single advantage! In fact, it has more than one disadvantage. You need eyes on the ground and regular support. That’s what we do. 

The online course gives you the roadmap from start to finish, and if you need more one-on-one support after that, we have some fabulous colleagues who provide this service, perfectly aligned with this program. See below for options:  

Lessons in this Course: